Does my website Package include a
domain name & hosting? What if I want to host somewhere
else?
Domain name & Hosting package are included with our
Web Designing Package. If you don't have an existing
domain name, Assamlook.com has a wide variety of TLDs
like .com, .net, .in, co.in, etc., for you to pick from.
If it is mandatory for you to
transfer it over to Assamlook.com
I do not have content for some
pages on my website. Will you write content for me?
Assamlook.com believes that you understand your
business or hobby best and hence will be able to
translate your ideas to the web content much better.
Owing to this, Assamlook.com does not write
content for you. All content, images, logos, text,
video, audio, etc will be provided by you. Assamlook.com
will use these content elements to create a professional
looking website for you.How much video / audio can I
add to my website?
This will completely be dependent on the hosting package
and the availability of hosting space for that package.
It is however highly recommended that you use 3rdparty
sites like YouTube to upload your videos and embed those
links on your website. This is considered best practice
to use your hosting space more efficiently.
I do not have a logo for my
website; will you create one for me?
Logo design is not included as part of this package. You
must provide a logo for inclusion on the website if you
would like one added to your website.
Will you resize/bevel/re-color
my images?
Our designers will use all the images you provide as-is.
Besides basic cropping, we are unable to perform
advanced manipulation on your images. Please ensure that
you send us the images you want to use in a
ready-to-upload format.
Will you configure email
accounts for me?
Email accounts must be configured by you using your
email hosting control panel or you can seek help from
the friendly Assamllok.com support team once you
purchase the hosting package from us. Assamlook.com
professional web-designers cannot assist with email
configuration.
Will you create an account with a Payment Gateway
provider for me?
You must provide details for the Payment Gateways to be
integrated into your Ecommerce website. Your security is
of utmost importance to us and keeping your privacy in
mind, our web designers do not create Payment Gateway
accounts on your behalf.
What do you mean by 'Site Build
Time'?
Site Build Time is calculated as the time taken to
publish the website once all content and approvals have
been provided by you. We will publish your website in
less than 2 weeks once all approvals are received.
Will you optimize my website to
make it search engine friendly?
At this time, no customized search engine optimizations
are included as part of this package. We will soon offer
specialized plans to cater to your SEO needs.
Will you create a Google
Analytics account for my website?
Your website design package includes a Google Analytics
widget that will give you access to a Google analytics
account. However, the account needs to be created, set
up and owned by you from the Google Analytics *link*.
Please note that the designers will not be involved in
the actual analysis using your Google analytics account.
Can I add widgets outside of
the ones offered in the package, during the website
setup phase?
Most of the commonly used widgets you may require are
already included in the package. However, should you
need any more, you are free to add any publicly
available Wordpress widgets on your own.
Will you add Flash content /
banners to my website?
We typically advise against Flash banners - we offer
scrolling image banners that are much better from a
usability perspective for your website. However, if you
give us the flash (.swf) file, we will upload it for
you. Please note this package does not include creation
of flash banners for you.
Will you add new widgets to my
website after it has been built if I buy a maintenance
plan?
Sure we will - as long as the widgets belong to a set of
the widgets included in the corresponding design
package. For example, we'll gladly add a contact form
for you if that's what you want. If the widget is not
included in the original design package then we won't be
able to add it.
Can I contact you if I need
changes to my website once it is published?
Once your website is published, consultations with the
web designer are limited to 1 revision within 30 days of
your site being published. A revision is counted as all
changes in a single phone call .If you need ongoing
maintenance, please consider signing up for our annual
maintenance packages.
Can I carry over unused
consultation time / additional product setup in the
maintenance plan to the next month?
Unused time or product setup credits cannot be carried
over to the next month.
Your Ecommerce package offers
only 20 products. What if I need more?
The one-time setup fee for your E-commerce website
includes FREE installation for up to 20 products.
Requests for additional products will incur a fee (Refer
to our maintenance package fee schedule for details).
Note that your ecommerce website supports up to 200
products.
Can I cancel my website design
package?
The website design package may be canceled prior to the
creation of the first website design template for a
cancellation fee ( There is no scope for any refund once
the website is published after your final approval.
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